VoIP (Voice over Internet Protocol) is one of the newest available technologies in the field of communication. What is VoIP, you may ask? It is directing of audio exchange done online or other IP-based network. Simply put, analog signals in a normal telephone line are transformed into digital data and transmitted through the internet. Switching to VoIP is a very wise and economical move.
First, it's important to choose a VOIP provider carefully. There are three major providers who offer VOIP in most areas: Vonage, Sunrocket, and Comcast. All three are well-known, and each has different plans and services.
If you, like the many people who have switched to VoIP, are looking forward into making the leap to the other side, there are certain factors that you have to consider to be able to make a successful switch.
Support is the next important factor to consider in choosing a provider. Again, checking web sites for complaints is a good way to gauge the quality of a provider's support. Another way to measure customer support is to send a pre-sales support request. While some providers handle these support requests better than their actual customer requests, in general this is a good way to see how they deal with customers.
Emergency hotline numbers are very important. If you are an individual or an organization who wants the ease of contacting an emergency hotline such as 911, you must first think hard about switching to VoIP. This is a minor glitch in the technology. Your VoIP provider may be able to register your address and number to 911 and other emergency numbers. However, this feature can be limited. If, for example, you dial 911, but are unable to speak, the operator will not be able to locate you and therefore help will not be dispatched easily. Of course, since technology is evolving so fast nowadays, a solution for this slight hiccup may well be on its way. Until such time, it is best to also keep your analog phone line, if emergency numbers are very important to you.
The best way to make sure you get the features you want is to find out what features are available from all the providers, which may include some you have not thought of, and determine which are the most important and which you could live without.
First, it's important to choose a VOIP provider carefully. There are three major providers who offer VOIP in most areas: Vonage, Sunrocket, and Comcast. All three are well-known, and each has different plans and services.
If you, like the many people who have switched to VoIP, are looking forward into making the leap to the other side, there are certain factors that you have to consider to be able to make a successful switch.
Support is the next important factor to consider in choosing a provider. Again, checking web sites for complaints is a good way to gauge the quality of a provider's support. Another way to measure customer support is to send a pre-sales support request. While some providers handle these support requests better than their actual customer requests, in general this is a good way to see how they deal with customers.
Emergency hotline numbers are very important. If you are an individual or an organization who wants the ease of contacting an emergency hotline such as 911, you must first think hard about switching to VoIP. This is a minor glitch in the technology. Your VoIP provider may be able to register your address and number to 911 and other emergency numbers. However, this feature can be limited. If, for example, you dial 911, but are unable to speak, the operator will not be able to locate you and therefore help will not be dispatched easily. Of course, since technology is evolving so fast nowadays, a solution for this slight hiccup may well be on its way. Until such time, it is best to also keep your analog phone line, if emergency numbers are very important to you.
The best way to make sure you get the features you want is to find out what features are available from all the providers, which may include some you have not thought of, and determine which are the most important and which you could live without.
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